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No extra charge per follow-up message.",[1494,1508,1510],{"icon":324,"title":1509},"Compliant by default",[1381,1511,1512],{},"ViDA-ready and automatically updated for new mandates and formats, in every country where you invoice.",[1514,1515,1517,1524,1527],"content-image",{"badge":300,"direction":1516,"src":199},"ltr",[1373,1518,1519],{"v-slot:title":535},[1520,1521,1523],"h2",{"id":1522},"integrate-yourself-or-become-a-partner","Integrate yourself or become a partner",[1381,1525,1526],{},"Peppol is the open international network for exchanging e-invoices and other business documents securely. One connection reaches any organisation on the network, regardless of their software. Build it yourself, add it to your product, or become reachable via our Access Point.",[1373,1528,1529],{"v-slot:actions":535},[1391,1530,1531],{"color":1393,"size":1108,"to":296,"variant":1403},[1381,1532,298],{},[1490,1534,1535,1541,1547],{"grid":1492},[1494,1536,1538],{"icon":408,"title":1537,"to":659},"Developers & API",[1381,1539,1540],{},"Connect directly to the Peppol network through the eConnect PSB REST API. One API for all countries, all formats and all networks, with full documentation and a sandbox.",[1494,1542,1544],{"icon":151,"title":1543,"to":276},"Become an integration partner",[1381,1545,1546],{},"Add e-invoicing to your software package. eConnect handles the Peppol connection, compliance and all standard updates. You stay focused on your product.",[1494,1548,1549],{"icon":300,"title":204,"to":202},[1381,1550,1551],{},"Be directly reachable on the global Peppol network. eConnect is a certified Access Point and processes a significant share of all Peppol transactions in the Netherlands.",[1520,1553,1555],{"id":1554},"econnect-in-numbers","eConnect in numbers",[1381,1557,1558],{},"Scale, pioneer position and proven availability — the operational foundation behind smooth e‑invoicing.",[1560,1561,1564,1570,1575],"kpis",{"cols":1562,"variant":1563},3,"prominent",[1565,1566],"kpi-item",{"icon":1496,"label":1567,"suffix":1568,"value":1569},"documents per year","M+","12",[1565,1571],{"icon":476,"label":1572,"suffix":1573,"value":1574},"connected organisations","+","20000",[1565,1576],{"icon":324,"label":1577,"suffix":1578,"value":1579},"contractual SLA uptime","%","99.99",[1490,1581,1582,1584],{},[1520,1583,747],{"id":1034},[1381,1585,1586,1590,1591,1590,1594,1590,1597,1590,1600],{},[1587,1588,247],"a",{"href":1589},"/en/customer-stories/category/overheid"," · ",[1587,1592,1041],{"href":1593},"/en/customer-stories/category/corporate",[1587,1595,1061],{"href":1596},"/en/customer-stories/category/transport",[1587,1598,1044],{"href":1599},"/en/customer-stories/category/energie-vastgoed",[1587,1601,1602],{"href":750},"All stories",[1604,1605],"article-list",{"archive":1606,"limit":1492,"tag":1090},[1034],[1608,1609,1611,1617,1620],"content-cards",{"badge":431,"direction":1610},"rtl",[1373,1612,1613],{"v-slot:title":535},[1520,1614,1616],{"id":1615},"what-we-promise-to-partners-and-software-vendors","What we promise to partners and software vendors",[1381,1618,1619],{},"The world of e-invoicing standards and compliance is complex. That is why every one of our processes is designed to make it as simple as possible for partners and software vendors: one format, one connection, one predictable price, across all countries and networks.",[1373,1621,1622,1629,1635],{"v-slot:cards":535},[1494,1623,1626],{"icon":1624,"title":1625},"bolt","Smooth",[1381,1627,1628],{},"One format. One connection. No hassle. eConnect normalises incoming and outgoing documents automatically, so you always have a consistent and error-free flow, regardless of the format or country of the counterparty.",[1494,1630,1632],{"icon":220,"title":1631},"Standard",[1381,1633,1634],{},"One consistent approach across all countries and networks. The same integration works for the Netherlands, Germany, Belgium and dozens of other markets. No exceptions, no per-country custom work.",[1494,1636,1638],{"icon":324,"title":1637},"Solid",[1381,1639,1640],{},"Compliant by default. eConnect actively follows the regulations in every country and adapts processing automatically when standards or legislation change. Always a predictable price, no surprises.",[1514,1642,1645,1651],{"badge":1643,"direction":1516,"src":1644},"solutions","/images/sfeer/sfeer-vrouw-meetingroom-2.jpg",[1373,1646,1647],{"v-slot:title":535},[1520,1648,1650],{"id":1649},"our-solution-for","Our solution for",[1381,1652,1653],{},"VAT compliance is the trigger for many software-package customers to start looking for an e-invoicing solution. Our Procurement Service Bus (PSB) is designed to be compliant by default, for software partners, white-label providers and enterprise organisations.",[1490,1655,1656,1661,1667],{"grid":1492},[1494,1657,1658],{"icon":121,"title":561,"to":276},[1381,1659,1660],{},"Dozens of accounting, ERP and finance packages are already connected. Standard connectors, an extensive REST API and dedicated partner support make integration fast and manageable.",[1494,1662,1664],{"icon":192,"title":1663,"to":767},"White-label integration",[1381,1665,1666],{},"Offer e-invoicing under your own name and brand. eConnect provides the technology and compliance; you keep the customer relationship and the branding.",[1494,1668,1671],{"icon":1669,"title":1670,"to":117},"recieving-invoice","Enterprises",[1381,1672,1673],{},"Scalable e-invoicing for organisations with high volumes or complex requirements. From multi-entity sending to automated invoice processing and real-time reporting.",[1608,1675,1677,1683,1686],{"badge":1676,"direction":1610},"enterprises",[1373,1678,1679],{"v-slot:title":535},[1520,1680,1682],{"id":1681},"what-we-promise-to-enterprises","What we promise to enterprises",[1381,1684,1685],{},"For enterprise organisations, e-invoicing is about integrating into an existing IT landscape, consistent processing across all entities and geographies, and demonstrable compliance for finance, audit and legal. ViDA-readiness and per-document pricing (no extra cost per status message or CTC report) make our Procurement Service Bus (PSB) the cost-predictable choice for multi-country rollouts.",[1373,1687,1688,1694,1700],{"v-slot:cards":535},[1494,1689,1691],{"icon":408,"title":1690},"Compatible",[1381,1692,1693],{},"Works seamlessly with your existing IT landscape: ERP, finance, procurement and BI. eConnect connects via REST API, SFTP, ESB or native connectors. No rip-and-replace, no multi-year migration.",[1494,1695,1697],{"icon":1373,"title":1696},"Consistent",[1381,1698,1699],{},"The same processing, audit trail and reporting for all entities, countries and formats. One platform for your entire organisation, with central governance and local flexibility where needed.",[1494,1701,1703],{"icon":324,"title":1702},"Compliant",[1381,1704,1705,1706,1709],{},"Meets the regulations in every country where you operate, automatically updated when laws or standards change. Including ViDA-ready CTC reporting, e-reporting and archiving according to local requirements. ",[1587,1707,1708],{"href":439},"See country-by-country mandates",".",[1514,1711,1714,1720],{"badge":1712,"direction":1516,"src":1713},"certifications","/images/sfeer/sfeer-overleg-enthousiast.jpg",[1373,1715,1716],{"v-slot:title":535},[1520,1717,1719],{"id":1718},"certifications-and-quality-marks","Certifications and quality marks",[1381,1721,1722],{},"eConnect demonstrably operates according to recognised standards and certifications, including ISO 27001, NEN 7510, ISAE 3402 Type II, Peppol Certified Access Point and DICO. In addition, eConnect has repeatedly been recognised as an FD Gazelle.",[1724,1725,1726,1732],"faq",{},[1373,1727,1728],{"v-slot:title":535},[1520,1729,1731],{"id":1730},"frequently-asked-questions","Frequently asked questions",[1373,1733,1734,1756,1777,1798,1819,1840,1861,1874,1886,1898,1910,1923],{"v-slot:items":535},[1735,1736,1739,1742,1745,1748,1751],"e-accordion-item",{"header":1737,"value":1738},"What is e-invoicing and why does it matter?","item-1",[1381,1740,1741],{},"E-invoicing is the digital exchange of invoice data in a structured format such as UBL or XML. Unlike a PDF or paper invoice, the data is sent in a machine-readable form, so it can be processed directly and accurately in accounting software.",[1381,1743,1744],{},"The impact is very concrete. Organisations that switch to e-invoicing reduce their error rate, shorten payment terms and save hours of manual data entry. Provincie Noord-Brabant reduced its average payment term from 22 to 8 days after switching to e-invoicing via eConnect. Peinemann processes more than 50.000 incoming invoices per year with one employee thanks to full automation.",[1381,1746,1747],{},"In Europe, the obligation to invoice electronically is growing. The European Commission is rolling out the ViDA directive (VAT in the Digital Age) to make e-invoicing mandatory across all EU member states, with country mandates already live in Germany, Belgium, France, Italy and Romania. In the Netherlands, e-invoicing to the government is already mandatory under the NLCIUS standard, and B2B obligations are expected to follow.",[1381,1749,1750],{},"By starting with e-invoicing now, you prepare your organisation for this legislation while immediately benefiting from faster processing, fewer errors and better visibility of your invoice flows.",[1381,1752,1753],{},[1587,1754,1755],{"href":439},"See where e-invoicing is mandatory in Europe",[1735,1757,1760,1763,1766,1769,1772],{"header":1758,"value":1759},"Why do organisations choose eConnect?","item-2",[1381,1761,1762],{},"eConnect offers an all-in-one platform for sending, receiving, processing and posting e-invoices. While many providers only cover part of the chain, eConnect combines all steps in one solution: from the free Invoice Portal for small organisations to the enterprise-grade PSB API for software vendors and large organisations.",[1381,1764,1765],{},"What customers value most is the combination of technology and personal approach. The Kamer van Koophandel calls eConnect \"professional and approachable\". Universiteit Utrecht appreciated that eConnect acted quickly and provided clarity on impact and costs. Veiligheidsregio Limburg-Noord emphasises the personal contact: \"You feel like they know us.\"",[1381,1767,1768],{},"In addition, eConnect has a unique market position. As the first certified Peppol Access Point in the Netherlands (2013) and co-founder of SimplerInvoicing (now evolved into the Dutch Peppol Authority, NPa), eConnect processes a significant share of Dutch Peppol transactions. That scale translates into reliability, expertise and continuous innovation.",[1381,1770,1771],{},"Organisations also choose eConnect for its broad coverage: not just e-invoices via Peppol, but also PDF conversion via Scan & Recognise, multichannel delivery to Peppol and other procurement networks and proven supplier onboarding via WeConnect. One platform for the entire invoice flow, regardless of format or channel.",[1381,1773,1774],{},[1587,1775,1776],{"href":117},"Read more about our solutions",[1735,1778,1781,1784,1787,1790,1793],{"header":1779,"value":1780},"Is e-invoicing mandatory in the Netherlands?","item-3",[1381,1782,1783],{},"For invoicing to the Dutch government, e-invoicing is already mandatory. Government organisations must be able to receive and process e-invoices according to the NLCIUS standard, the Dutch implementation of the European Peppol BIS Billing norm. More and more government organisations now exclusively accept e-invoices.",[1381,1785,1786],{},"For B2B invoicing, there is currently no legal obligation in the Netherlands. However, this is set to change. The European Commission is working on the ViDA directive (VAT in the Digital Age), which will make e-invoicing mandatory for all B2B transactions in the EU. Several European countries have already set concrete dates: Germany has phased the obligation in since January 2025, Belgium followed on 1 January 2026, and France, Italy, Poland and Romania have their own timelines.",[1381,1788,1789],{},"The EY ViDA report (January 2026) shows that 37% of freelancers in the Netherlands still do their bookkeeping in Excel and 65 to 67% of SMEs do not use structured invoicing software. The expected ViDA obligation makes the urgency for this group concrete.",[1381,1791,1792],{},"Organisations that already use e-invoicing will not need to rush their migration when the obligation comes into effect. Moreover, they already benefit from faster payment, fewer errors and lower processing costs. eConnect ensures your invoices always comply with the applicable standard, regardless of how regulations change.",[1381,1794,1795],{},[1587,1796,1797],{"href":439},"See the country-by-country mandate overview",[1735,1799,1802,1805,1808,1811,1814],{"header":1800,"value":1801},"What is Peppol and why is it the standard?","item-4",[1381,1803,1804],{},"Peppol is an open, international network for the secure exchange of business documents such as e-invoices and purchase orders. It works similarly to an email network: each organisation has a unique Peppol address and can exchange documents via certified Access Points with any other participant, regardless of software or country.",[1381,1806,1807],{},"The strength of Peppol lies in standardisation and security. Every sender is verified via End User Identification, preventing ghost invoices and fraud. Data is sent in a structured format, ensuring it arrives accurately in the recipient's accounting software. No manual entry, no typos.",[1381,1809,1810],{},"In the Netherlands, Peppol is the standard for e-invoicing to the government, and usage is growing rapidly in the commercial market. The European Commission promotes Peppol as the open network for e-invoicing and e-procurement across Europe. More and more countries are making Peppol mandatory or favouring it in their regulations.",[1381,1812,1813],{},"eConnect is co-founder of SimplerInvoicing (now evolved into the Dutch Peppol Authority, NPa) and an active participant in OpenPeppol working groups. As the first certified Peppol Access Point in the Netherlands (2013), eConnect processes 12M+ documents per year. Organisations that connect to Peppol via eConnect benefit from that scale, experience and direct involvement in standard development.",[1381,1815,1816],{},[1587,1817,1818],{"href":296},"Read more about Peppol",[1735,1820,1823,1826,1829,1832,1835],{"header":1821,"value":1822},"How quickly can I start e-invoicing via eConnect?","item-5",[1381,1824,1825],{},"That depends on your situation, but it can be surprisingly fast. For sending e-invoices via the free Invoice Portal, you only need an account. You can send your first invoice via Peppol within minutes.",[1381,1827,1828],{},"For organisations that want to integrate e-invoicing into their existing software, the lead time is shorter than often expected. eConnect has standard integrations for many common accounting and ERP packages. The one-time connection is guided by a dedicated delivery team. After contract signing, a Remote Starter session of approximately two hours is scheduled, during which the Peppol registration and initial configuration are completed.",[1381,1830,1831],{},"For larger organisations with more complex requirements, implementation proceeds in phases. Universiteit Utrecht opted for a phased approach: first quick Peppol compliance, then outgoing invoices, and finally a sustainable integration. Gemeente Nijmegen received the first e-invoice within two days of the connection.",[1381,1833,1834],{},"The eConnect delivery team guides the entire process, from initial configuration to full deployment. The approach is designed to achieve quick results and then expand step by step.",[1381,1836,1837],{},[1587,1838,1839],{"href":117},"Read more about implementation",[1735,1841,1844,1847,1850,1853,1856],{"header":1842,"value":1843},"Can I e-invoice from my own software?","item-6",[1381,1845,1846],{},"Yes. eConnect integrates with a wide range of accounting, ERP and financial software. After a one-time connection, you work entirely from your own software package without needing to switch to a separate portal. Invoices are automatically sent and received via the eConnect platform in the background.",[1381,1848,1849],{},"For standard software packages, ready-made integrations are available. For custom solutions, eConnect offers the PSB REST API, a comprehensive interface that allows software vendors and IT departments to build a direct connection. The API is used by dozens of software partners, from specialised accounting packages to large ERP environments.",[1381,1851,1852],{},"Software vendors can also deploy the eConnect platform as a white-label solution. This means their customers use e-invoicing under the software vendor's own name and branding, while eConnect's technology does the work.",[1381,1854,1855],{},"Want to know if your software is already supported? Get in touch or check the overview on our website.",[1381,1857,1858],{},[1587,1859,1860],{"href":693},"View the options for software partners",[1735,1862,1865,1868],{"header":1863,"value":1864},"Where is my data stored and how is it secured?","item-7",[1381,1866,1867],{},"Processing takes place within the EU/EEA and eConnect's ISMS is covered by, among others, ISO 27001 and NEN 7510 for the SaaS service; in addition, there are annual penetration tests and ISAE 3402 Type 2 reporting for demonstrable control. The PSB runs on Microsoft Azure (Netherlands and Ireland), the IDR on Google Cloud (Netherlands and Western Europe) and the legacy platform on AWS Ireland; the cloud binding is documented per product, so data residency remains transparent.",[1381,1869,1870,1871,1709],{},"For Peppol transport, fixed network requirements such as AS4 and PKI apply; on top of that, organisation-wide measures apply such as OAuth2 on APIs, logging with correlation tokens and periodic access reviews. Telephone support and pincode belong to SLA subscriptions; basic questions go via email and the support portal. More detail about certificates and pentests can be found in the ",[1587,1872,1873],{"href":738},"quality and security documentation",[1735,1875,1878,1881],{"header":1876,"value":1877},"Do I still need to work with PDF invoices after switching to e-invoicing?","item-8",[1381,1879,1880],{},"Not necessarily: the starting point is structured e-invoicing (UBL/XML) via Peppol or other channels, but practice remains hybrid for as long as suppliers still send PDFs. eConnect converts PDFs and photos where needed into a validated e-invoice via the Intelligent Document Recogniser and then routes it into your process, so you do not have to run two parallel administrations.",[1381,1882,1883,1884,1709],{},"For outgoing invoices, the platform can automatically choose Peppol if the recipient is known on the network, and otherwise for example email fallback with a PDF/XML deeplink, depending on your multichannel settings. That way you keep working compliantly without forcing every supplier to a specific format on day one. Deep dive on the product page ",[1587,1885,190],{"href":188},[1735,1887,1890,1893],{"header":1888,"value":1889},"What do I pay in broad terms for e-invoicing at eConnect?","item-9",[1381,1891,1892],{},"On the end-user platform you pay per processed document via a credit model, with a bonus tier on higher top-ups, while manual sending via the portal can be free within the rate rules. The document price includes all status messages, evidence files and CTC reporting messages around the same invoice, so you do not pay separately for every technical follow-up message. Most competitors charge per message, which means a single invoice can quickly cost three to four times the transaction price; with eConnect that overhead disappears.",[1381,1894,1895,1896,1709],{},"For enterprise and partner trajectories there is, alongside the platform, a PSB model with annual commitment bundles and separate connector add-ons for networks such as Coupa or Tungsten. Be explicit in quotes about which model applies. For current amounts and packages see ",[1587,1897,588],{"href":586},[1735,1899,1902,1905],{"header":1900,"value":1901},"Can I switch from another service provider without losing my Peppol reach?","item-10",[1381,1903,1904],{},"Yes, in principle: Peppol is an open network without vendor lock-in, so you switch Access Point or SMP provider while keeping the same interoperability model. For technical migrations between SMPs, the PSB uses a fixed pattern with a migration key in the Peppol SML, so the transfer happens in a controlled way without trading partners having to re-register you.",[1381,1906,1907,1908,1709],{},"The exact steps depend on your current contract and which identifiers (party ID, KVK number, OIN) you want to retain; enterprise trajectories are planned in phases to limit lead time and risk. Start with a substantive conversation via ",[1587,1909,769],{"href":767},[1735,1911,1914,1917],{"header":1912,"value":1913},"Can multiple organisations be handled under one account?","item-11",[1381,1915,1916],{},"Yes: the platform model supports environments with multiple organisations per account; larger customers use this for holdings and subsidiaries, with separate document flows per legal entity. For network registration, additional entities beyond the basic agreement can be billed as a separate line; relevant if you want to use multiple legal-entity numbers in Peppol.",[1381,1918,1919,1920,1922],{},"Combine this with multi-party scenarios, for example one email channel with automatic administration detection, where your contract allows. That way you work from one central environment with separation at organisation level. Deep dive on ",[1587,1921,588],{"href":586}," for the entity model.",[1735,1924,1927,1942],{"header":1925,"value":1926},"Where can I go for support after going live?","item-12",[1381,1928,1929,1930,1934,1935,1941],{},"Via ",[1587,1931,1933],{"href":1932},"mailto:support@econnect.eu","support@econnect.eu"," and the support portal at ",[1587,1936,1940],{"href":1937,"rel":1938},"https://support.econnect.eu",[1939],"nofollow","support.econnect.eu"," you can submit a ticket 24/7; processing happens on business days. Telephone support requires an SLA subscription with a pincode from My environment; without an SLA you use the free ticket system.",[1381,1943,1944,1945,1709],{},"Response times are only contractually defined for customers with a Bronze, Silver or Gold SLA; customers without an SLA have no guaranteed response time. For integration issues, escalation runs from Customer Support to Techsupport and, if needed, Development. See the overview at ",[1587,1946,762],{"href":760},[1948,1949,1950,1958,1961],"cta",{},[1373,1951,1952],{"v-slot:title":535},[1520,1953,1955,1957],{"id":1954},"ready-to-start-with-einvoicing",[1411,1956],{"name":498}," Ready to start with e‑invoicing?",[1381,1959,1960],{},"Schedule a no-obligation meeting or try the invoice portal directly.",[1373,1962,1963,1967],{"v-slot:actions":535},[1391,1964,1965],{"color":1393,"size":1394,"to":767,"variant":1395},[1381,1966,769],{},[1391,1968,1969],{"color":1393,"size":1394,"to":1402,"variant":1403},[1381,1970,1407],{},{"title":535,"searchDepth":1101,"depth":1101,"links":1972},[1973,1974],{"id":1554,"depth":1101,"text":1555},{"id":1034,"depth":1101,"text":747},"E-invoicing made smooth and integrated into your systems. One platform for Peppol, APIs and automated invoice processing across countries and formats.",[1005,453,1977,204,1978,1979],"e-invoicing API","integration partner","white-label e-invoicing","2026-07-22","2026-09-04","default",{},"Organization",{"title":13,"description":1975},"The smooth e‑invoicing engine | eConnect","home","CMR1jnnFHoTN7J7IxBI3h3qS65lEhpu2WHFF9b55UvE",[1990,2246,2446],{"id":1991,"title":1992,"auth":54,"author":1993,"body":1994,"canonical":54,"category":1038,"date":2226,"description":2227,"extension":1108,"featuredImage":2228,"keywords":2229,"last_reviewed":2235,"last_updated":2235,"listed":56,"meta":2236,"navigation":56,"no_index":114,"path":2237,"redirect":54,"schema_type":2238,"seo":2239,"seo_description":54,"seo_title":2240,"stem":2241,"tags":2242,"translationKey":2244,"__hash__":2245},"articles/en/customer-stories/2.gemeente-nijmegen.md","Municipality of Nijmegen: PSB linked to own ESB for e-invoices","eConnect Team, editorial",{"type":1098,"value":1995,"toc":2217},[1996,1999,2003,2076,2080,2083,2086,2089,2092,2096,2099,2102,2105,2121,2124,2127,2130,2134,2137,2140,2157,2160,2163,2167,2173,2177,2194,2198,2212],[1381,1997,1998],{},"The Municipality of Nijmegen was looking for a way to receive e-invoices without upending its existing application landscape. The organization already had its own Enterprise Service Bus and wanted a solution that was technically compatible with it, rather than an additional platform layer that would displace existing processes. With the eConnect Procurement Service Bus, they chose a route that fit perfectly. The implementation went smoothly, with a notable moment being the receipt of the first e-invoice within just two days. In this customer story, the Municipality of Nijmegen shares how the choice was made, how the invoice flow is structured, and what next steps are planned to further increase the share of e-invoices.",[1520,2000,2002],{"id":2001},"in-short","In short",[2004,2005,2006,2017],"table",{},[2007,2008,2009],"thead",{},[2010,2011,2012,2015],"tr",{},[2013,2014],"th",{},[2013,2016],{},[2018,2019,2020,2029,2036,2044,2052,2060,2068],"tbody",{},[2010,2021,2022,2026],{},[2023,2024,2025],"td",{},"Customer",[2023,2027,2028],{},"Municipality of Nijmegen",[2010,2030,2031,2034],{},[2023,2032,2033],{},"Industry",[2023,2035,247],{},[2010,2037,2038,2041],{},[2023,2039,2040],{},"Size",[2023,2042,2043],{},"Municipal organization with a broad supplier base and an annual invoice volume of approximately 30,000 to 35,000",[2010,2045,2046,2049],{},[2023,2047,2048],{},"Applied products",[2023,2050,2051],{},"Peppol Access Point, PSB API, E-invoicing",[2010,2053,2054,2057],{},[2023,2055,2056],{},"Use cases",[2023,2058,2059],{},"Compliance, Integration with ERP, Process acceleration",[2010,2061,2062,2065],{},[2023,2063,2064],{},"ERP / core system",[2023,2066,2067],{},"Unit4 Financials",[2010,2069,2070,2073],{},[2023,2071,2072],{},"Key result",[2023,2074,2075],{},"Implementation of PSB on its own ESB architecture, with the first e-invoice received within two days and processed directly in the existing chain",[1520,2077,2079],{"id":2078},"challenge","Challenge",[1381,2081,2082],{},"For the Municipality of Nijmegen, the issue began with legislation. Since April 18, 2019, government organizations must be able to receive and process e-invoices. The municipality wanted to meet this obligation in a way that was technically logical within its own architecture. A working chain for financial processing, document management, and archiving was already in place. The challenge was therefore not only to be able to receive e-invoices, but especially to do so without unnecessarily disrupting existing processes.",[1381,2084,2085],{},"Therefore, more than just functionality played a role in the choice. Sophie Groenen, Senior Functional Manager, indicated that several parties were considered and that the process took time. An important consideration was how heavy or light the solution felt in practice. The municipality was not looking for a cumbersome system with a lot of overhead, but an agile solution that easily connected to its own ESB. The experience with collaboration also weighed in. Being able to act quickly on issues and a good working feeling in the collaboration were part of the decision-making process.",[1381,2087,2088],{},"A second context of change was added to this. During the same period, an intensive project around Unit4 Financials was running within the municipality, because the existing version was at the end of its support and an upgrade was necessary. That made the timing sensitive. Major technical and functional changes were already underway, so the e-invoicing solution had to be implementable without overburdening the team.",[1381,2090,2091],{},"A third challenge lay in adoption. Between 30,000 and 35,000 invoices are received annually, through multiple channels. The majority comes as a PDF, in addition there are invoices by post and a smaller portion as e-invoices. The municipality first wanted to set up the reception facility properly and make suppliers findable on the network, before actively pushing for a large-scale migration to e-invoicing.",[1520,2093,2095],{"id":2094},"approach-with-econnect","Approach with eConnect",[1381,2097,2098],{},"The Municipality of Nijmegen chose the eConnect Procurement Service Bus, precisely because it could easily be connected to its own ESB via an API. This kept the core architecture intact and allowed the e-invoice flow to be embedded in the existing processing chain.",[1381,2100,2101],{},"An internal project team was set up to guide the implementation. According to Sophie, this went smoothly, partly because eConnect had experience with Unit4 Financials. The technical connection was operational quickly. Within two days of implementation, the municipality received the first e-invoice, which immediately confirmed that the chosen route worked.",[1381,2103,2104],{},"The invoice flow is structured as follows:",[2106,2107,2108,2112,2115,2118],"ul",{},[2109,2110,2111],"li",{},"E-invoices enter the own ESB via the PSB.",[2109,2113,2114],{},"From the ESB, they go to the Document Management System Corsa.",[2109,2116,2117],{},"Corsa creates a view of it for archiving.",[2109,2119,2120],{},"The invoice is then forwarded to Unit4 Financials via Invoice Matching.",[1381,2122,2123],{},"This setup was in line with the administrative requirements regarding retention obligation and with the existing process steps that were already in use within the municipality. As a result, the organization did not have to design a new end-to-end process, but mainly add an extra, standardized reception channel.",[1381,2125,2126],{},"On the supplier side, the Municipality of Nijmegen opted for a phased approach. The municipality communicated in various places that it is findable on the Peppol network and can receive e-invoices. This was done through messages to suppliers, information on the website, and inclusion in delivery conditions. The tone was informative and facilitating. Suppliers were given the opportunity to send e-invoices, without a hard obligation being imposed immediately.",[1381,2128,2129],{},"This first focused on technical readiness and visibility, with room to further accelerate adoption in a subsequent phase. A clear wish has also been formulated on the outgoing side. Sending e-invoices is not yet done actively, because this was not available via Unit4 Financials at that time. However, the municipality does see that outgoing e-invoicing can offer advantages, including in preventing ghost invoices and duplicate invoices.",[1520,2131,2133],{"id":2132},"results","Results",[1381,2135,2136],{},"The most important outcome of this project is that the Municipality of Nijmegen has set up a working e-invoicing chain in a short time that connects to the existing architecture and processes. The implementation was fast, manageable, and without major process disruption.",[1381,2138,2139],{},"Specifically, this led to:",[2106,2141,2142,2145,2148,2151,2154],{},[2109,2143,2144],{},"A successful connection of the PSB to its own ESB.",[2109,2146,2147],{},"The first e-invoice received within two days of going live.",[2109,2149,2150],{},"An integrated processing chain towards Corsa and Unit4 Financials.",[2109,2152,2153],{},"Securing archiving steps within the existing working method.",[2109,2155,2156],{},"Findability on Peppol with a slight increase in received e-invoices.",[1381,2158,2159],{},"At the same time, the picture is realistic. The majority of incoming invoices still arrive as PDFs, with a portion by post and a smaller e-invoice part. In the source period, the share of e-invoices was about 8 to 10%. So that is not a final station, but a phase in a longer transition. That is precisely where the value of this case lies. Nijmegen shows that you do not have to wait for full supplier adoption to already lay a technically robust foundation.",[1381,2161,2162],{},"Organizationally, the case also sends a relevant signal. A municipality that is simultaneously working on major system renewal can still implement e-invoicing well if the chosen solution fits the existing IT direction. The choice to connect to its own ESB has helped here to make speed without extra complexity.",[1520,2164,2166],{"id":2165},"short-quote","Short quote",[2168,2169,2170],"blockquote",{},[1381,2171,2172],{},"\"Because of eConnect's experience with Unit4 Financials, the implementation went very smoothly. We had our first e-invoice within 2 days.\"\nSophie Groenen, Municipality of Nijmegen",[1520,2174,2176],{"id":2175},"lessons-for-similar-organizations","Lessons for similar organizations",[2106,2178,2179,2182,2185,2188,2191],{},[2109,2180,2181],{},"Choose an e-invoicing solution that fits your existing integration landscape.",[2109,2183,2184],{},"Involve technical architecture criteria early in the selection process.",[2109,2186,2187],{},"Make the processing chain end-to-end transparent, including archiving and matching.",[2109,2189,2190],{},"Start with technical readiness and then build up supplier adoption in phases.",[2109,2192,2193],{},"In change processes, allow for realistic intermediate phases, instead of wanting to do everything in one step.",[1520,2195,2197],{"id":2196},"when-this-story-is-relevant","When this story is relevant",[2106,2199,2200,2203,2206,2209],{},[2109,2201,2202],{},"For municipalities and other governments with their own ESB that want to receive e-invoices.",[2109,2204,2205],{},"For organizations that use Unit4 Financials and want to embed e-invoicing in existing processes.",[2109,2207,2208],{},"For teams that first want to lay a stable technical foundation and then accelerate adoption.",[2109,2210,2211],{},"For organizations that want to achieve compliance without a heavy extra system layer.",[1381,2213,2214,2215,1709],{},"Do you want to know how this works in your situation? ",[1587,2216,769],{"href":767},{"title":535,"searchDepth":1101,"depth":1101,"links":2218},[2219,2220,2221,2222,2223,2224,2225],{"id":2001,"depth":1101,"text":2002},{"id":2078,"depth":1101,"text":2079},{"id":2094,"depth":1101,"text":2095},{"id":2132,"depth":1101,"text":2133},{"id":2165,"depth":1101,"text":2166},{"id":2175,"depth":1101,"text":2176},{"id":2196,"depth":1101,"text":2197},"2026-04-29","How the Municipality of Nijmegen quickly linked the eConnect Procurement Service Bus to its own ESB and processed e-invoices directly.","/images/sfeer/sfeer-supportteam-bureaus.jpg",[2230,2231,2232,2233,2234],"nijmegen municipality e-invoicing","peppol government","PSB ESB integration","receiving e-invoices government","unit4 financials e-invoicing","2026-07-07",{"layout":1982,"show_chat":56},"/en/customer-stories/gemeente-nijmegen","Article",{"title":1992,"description":2227},"Municipality of Nijmegen: Linking PSB to own ESB for e-invoices | eConnect","en/customer-stories/2.gemeente-nijmegen",[300,2243,1090],"invoice-portal","customer-stories/gemeente-nijmegen","xsrCwxbD5ZuqfRM6J6fh8_-n_SLVIR0QzrNpH6DnwNY",{"id":2247,"title":2248,"auth":54,"author":2249,"body":2250,"canonical":54,"category":1060,"date":2226,"description":2431,"extension":1108,"featuredImage":105,"keywords":2432,"last_reviewed":2235,"last_updated":2235,"listed":56,"meta":2438,"navigation":56,"no_index":114,"path":2439,"redirect":54,"schema_type":2238,"seo":2440,"seo_description":54,"seo_title":2441,"stem":2442,"tags":2443,"translationKey":2444,"__hash__":2445},"articles/en/customer-stories/6.peinemann.md","Peinemann: 50,000 incoming invoices processed more efficiently with AllSolutions and eConnect","eConnect editorial",{"type":1098,"value":2251,"toc":2422},[2252,2255,2257,2316,2318,2321,2324,2327,2330,2333,2335,2338,2341,2344,2347,2350,2353,2355,2358,2361,2364,2367,2370,2373,2376,2378,2383,2385,2405,2407,2418],[1381,2253,2254],{},"At Peinemann, the digitization question did not arise from a hype, but from daily practice. The group grew strongly through acquisitions and autonomous revenue growth, while the administrative processing did not follow that growth at the same pace. Within an organization with more than 30 entities and an international footprint, this became increasingly visible in finance. With AllSolutions as ERP in 20 entities and eConnect as an integrated partner for invoice processing, Peinemann therefore took a targeted step from manual and paper-driven work to a digital chain. The impact was concretely noticeable: over 50,000 incoming invoices per year could be handled with less manual work and higher processing speed.",[1520,2256,2002],{"id":2001},[2004,2258,2259,2267],{},[2007,2260,2261],{},[2010,2262,2263,2265],{},[2013,2264],{},[2013,2266],{},[2018,2268,2269,2275,2282,2289,2296,2303,2309],{},[2010,2270,2271,2273],{},[2023,2272,2025],{},[2023,2274,1451],{},[2010,2276,2277,2279],{},[2023,2278,2033],{},[2023,2280,2281],{},"Transport and logistics services",[2010,2283,2284,2286],{},[2023,2285,2040],{},[2023,2287,2288],{},"More than 30 entities, approx. 850 employees, over 50,000 incoming invoices per year",[2010,2290,2291,2293],{},[2023,2292,2048],{},[2023,2294,2295],{},"Invoice processing, Scan & Recognize, E-invoicing, Supplier Onboarding",[2010,2297,2298,2300],{},[2023,2299,2056],{},[2023,2301,2302],{},"Process acceleration, Data quality, Scalability",[2010,2304,2305,2307],{},[2023,2306,2064],{},[2023,2308,1075],{},[2010,2310,2311,2313],{},[2023,2312,2072],{},[2023,2314,2315],{},"With the same staffing, a strongly grown invoice volume could be processed digitally and almost flawlessly",[1520,2317,2079],{"id":2078},[1381,2319,2320],{},"The initial situation had several tensions at the same time. Peinemann continued to grow in size and complexity, but the administrative processing was still largely based on old working methods. This meant many manual steps, paper flows, and limited scalability.",[1381,2322,2323],{},"For finance, this was particularly palpable, because the incoming invoice flow is large. Within the organization, one employee was responsible for processing all incoming invoices, while the volume increased to more than 50,000 per year. Without structural digitization, that model would become increasingly vulnerable to lead time, error probability, and workload in the long run.",[1381,2325,2326],{},"There was also a supplier risk. The party that was previously used for Scan & Recognize, stopped its services. As a result, Peinemann not only had to replace, but also immediately decide whether to opt for a limited tool again or for a broader chain approach with room for e-invoicing in the long term.",[1381,2328,2329],{},"Finally, there was a change management challenge. Digitization only really succeeds when employees experience the benefits in their daily work. The transition therefore not only had to be technically correct, but also work practically for the teams that process invoices daily.",[1381,2331,2332],{},"Scale also played a role geographically. With branches in multiple locations and growing international activities, invoice processing had to become less dependent on physical transfer, local routines, and personal knowledge.",[1520,2334,2095],{"id":2094},[1381,2336,2337],{},"Peinemann chose an integrated route: combining AllSolutions as an ERP foundation with eConnect for invoice processing and e-invoicing preparation. That choice was based on three practical criteria: user-friendliness, connection to the existing ERP landscape, and experience with the specific context of AllSolutions.",[1381,2339,2340],{},"In the first phase, the emphasis was on digitizing incoming flows in the entities that work with AllSolutions. That started with Scan & Recognize and automatic data transfer, so that manual input could be reduced. The team rolled this out step by step across the various entities.",[1381,2342,2343],{},"Important in the approach was that it did not remain a one-off project. The organization worked with a series of small, targeted improvements, internally referred to as mini-projects. Examples of this are digitizing bank processing and increasing automatic matching. This not only created a new system, but also a continuous improvement process.",[1381,2345,2346],{},"At the same time, the foundation was laid for the next phase: supplier onboarding and broader use of e-invoicing. As soon as the last AllSolutions entity was connected to digital processing, the focus could shift from internal efficiency to chain optimization with suppliers.",[1381,2348,2349],{},"In daily operations, the division of tasks proved to be particularly important. By immediately taking over invoice data and having employees focus on exceptions instead of on standard input, a work form was created that is faster and more scalable with growth.",[1381,2351,2352],{},"From a management perspective, the central management layer also helped. That made it easier to set up organizations and users, follow dashboards, and use data for adjustments at the group level. This made digitization not only an operational improvement, but also a management tool.",[1520,2354,2133],{"id":2132},[1381,2356,2357],{},"The most convincing result is the combination of volume and capacity. Peinemann processed over 50,000 incoming invoices per year and maintained a compact staffing in the accounts payable administration, despite the group's growth in entities and activities.",[1381,2359,2360],{},"The effect was also visible on processing speed. In practice, the team indicated that about 80 invoices could be checked and processed in less than an hour. That pace is relevant, because it shows that digitization not only offers a theoretical advantage, but directly affects the daily rhythm of finance.",[1381,2362,2363],{},"In addition, the quality of processing increased. Due to automatic data transfer and focus on deviations, the process became virtually flawless according to the users, with less rework afterwards.",[1381,2365,2366],{},"A fourth result is in organizational behavior. Because employees experienced the benefits themselves, the willingness to propose new improvements grew internally. Digitization thus became a shared work principle instead of an imposed project.",[1381,2368,2369],{},"A fifth result is continuity, also outside the office. In a period of working from home, invoice processing could continue without dependence on physical folders or paper routes between desks. This made the operation less vulnerable and more predictable.",[1381,2371,2372],{},"Finally, controllability increased. From a group control perspective, the management environment offered more insight into organizations, users, and data, which is important for management at the group level.",[1381,2374,2375],{},"An additional benefit was in culture and ownership. Because teams noticed that relatively small improvements had a direct effect, the willingness to propose improvement possibilities themselves increased. That made the digitization effort permanent, instead of a temporary project with an end date.",[1520,2377,2166],{"id":2165},[2168,2379,2380],{},[1381,2381,2382],{},"\"The best thing is that it immediately takes over all invoice data. It's fast, virtually flawless, and saves so much time.\"\nAnnette Godijn, Peinemann",[1520,2384,2176],{"id":2175},[2106,2386,2387,2390,2393,2396,2399,2402],{},[2109,2388,2389],{},"Use the moment of a supplier change as an opportunity to implement a broader chain improvement, not just a 1-on-1 replacement.",[2109,2391,2392],{},"Make digital invoice processing scalable with exception-driven work, standard cases must flow through automatically.",[2109,2394,2395],{},"Work with small, visible improvement steps so that teams quickly experience the benefits and support grows.",[2109,2397,2398],{},"First build a stable internal processing basis and then start structured with supplier onboarding.",[2109,2400,2401],{},"Steer on both speed and data quality, that combination determines whether digitization is sustainable in the long term.",[2109,2403,2404],{},"Ensure that control and operations use the same management information, so that improvements become scalable not only locally, but throughout the group.",[1520,2406,2197],{"id":2196},[2106,2408,2409,2412,2415],{},[2109,2410,2411],{},"For transport, logistics, and industry-oriented organizations with multiple entities and high incoming invoice volumes.",[2109,2413,2414],{},"For AllSolutions environments that want to organize Scan & Recognize and e-invoicing in one coherent chain.",[2109,2416,2417],{},"For finance teams that need to scale up with limited staffing without sacrificing control and processing speed.",[1381,2419,2214,2420,1709],{},[1587,2421,769],{"href":767},{"title":535,"searchDepth":1101,"depth":1101,"links":2423},[2424,2425,2426,2427,2428,2429,2430],{"id":2001,"depth":1101,"text":2002},{"id":2078,"depth":1101,"text":2079},{"id":2094,"depth":1101,"text":2095},{"id":2132,"depth":1101,"text":2133},{"id":2165,"depth":1101,"text":2166},{"id":2175,"depth":1101,"text":2176},{"id":2196,"depth":1101,"text":2197},"Peinemann digitized the accounts payable chain with AllSolutions and eConnect: 50,000+ invoices processed more efficiently and e-invoicing set up at scale.",[2433,2434,2435,2436,2437],"peinemann e-invoicing","allsolutions invoice processing","scan and recognize transport","digitizing incoming invoices","accounts payable chain automation",{"layout":1982,"show_chat":56},"/en/customer-stories/peinemann",{"title":2248,"description":2431},"Peinemann: 50,000 invoices processed more efficiently with AllSolutions | eConnect","en/customer-stories/6.peinemann",[1074,1080,1090],"customer-stories/peinemann","sakVUD-24Erv9g_9t_GKzm6klmnPMWBagrzUU-JZcKM",{"id":2447,"title":2448,"auth":54,"author":2449,"body":2450,"canonical":54,"category":1040,"date":2226,"description":2608,"extension":1108,"featuredImage":2609,"keywords":2610,"last_reviewed":2616,"last_updated":2616,"listed":56,"meta":2617,"navigation":56,"no_index":114,"path":2618,"redirect":54,"schema_type":2238,"seo":2619,"seo_description":54,"seo_title":2620,"stem":2621,"tags":2622,"translationKey":2623,"__hash__":2624},"articles/en/customer-stories/7.conrad.md","Conrad Benelux: from a stalled implementation to scalable e-invoicing","eConnect",{"type":1098,"value":2451,"toc":2600},[2452,2455,2458,2462,2524,2526,2529,2532,2534,2537,2540,2555,2557,2560,2563,2566,2570,2575,2579,2590,2593],[1376,2453,2448],{"id":2454},"conrad-benelux-from-a-stalled-implementation-to-scalable-e-invoicing",[1381,2456,2457],{},"At Conrad Benelux, e-invoicing did not begin with a straight upward line, but with a process that got stuck. The team had wanted to send e-invoices since 2018, but couldn't get it operational with a previous supplier. After about two years it still wasn't possible to generate the right file. The switch to eConnect changed that. First with manual sending via the platform, then with a technical connection between SAP, SFTP and the Procurement Service Bus. This gave Conrad Benelux a working process that not only brought peace of mind internally, but also became a blueprint for sister organisations in Sweden and later Denmark.",[1520,2459,2461],{"id":2460},"at-a-glance","At a glance",[2004,2463,2464,2472],{},[2007,2465,2466],{},[2010,2467,2468,2470],{},[2013,2469],{},[2013,2471],{},[2018,2473,2474,2481,2488,2495,2503,2511,2517],{},[2010,2475,2476,2478],{},[2023,2477,2025],{},[2023,2479,2480],{},"Conrad Benelux",[2010,2482,2483,2485],{},[2023,2484,2033],{},[2023,2486,2487],{},"Technical web shop / e-commerce",[2010,2489,2490,2492],{},[2023,2491,2040],{},[2023,2493,2494],{},"65 employees in Oldenzaal",[2010,2496,2497,2500],{},[2023,2498,2499],{},"Products used",[2023,2501,2502],{},"E-invoicing, Peppol Access Point, PSB API",[2010,2504,2505,2508],{},[2023,2506,2507],{},"Use categories",[2023,2509,2510],{},"Compliance, ERP integration, Scalability",[2010,2512,2513,2515],{},[2023,2514,2064],{},[2023,2516,1069],{},[2010,2518,2519,2521],{},[2023,2520,2072],{},[2023,2522,2523],{},"From a stalled process to a stable SAP-driven e-invoice flow with automated sending via Peppol.",[1520,2525,2079],{"id":2078},[1381,2527,2528],{},"The trigger was recognisable to many organisations. Governments started actively receiving e-invoices and suppliers were expected to follow. At Conrad too, the topic suddenly became concrete. Peppol and Mercurius were known, but not yet high on the agenda. When the obligation around government receipt became more visible, that changed.",[1381,2530,2531],{},"Internally the goal was clear: set up e-invoicing properly and not let the process depend on manual actions. In practice, however, the process with a previous supplier was slow. Kelly Soijo, Head of Quality & Process Management and later also Head of Operational Customer Care, described that process as too complex. Despite efforts over a period of about two years, no working output came from the system. Generating the right file simply didn't work.",[1520,2533,2095],{"id":2094},[1381,2535,2536],{},"The switch started pragmatically. During the search for an alternative, Conrad came across eConnect. Because it initially involved a limited number of invoices, the team could start quickly with manual sending via the platform. The threshold stayed low, creating an account was quick, and the first invoices could be sent immediately.",[1381,2538,2539],{},"After that, the focus shifted to automation. The goal was clear: stop relying on manual work and establish a robust chain that fits into the daily process. Together with the technical teams, the setup was worked out step by step:",[2541,2542,2543,2546,2549,2552],"ol",{},[2109,2544,2545],{},"In SAP, it is recorded that an invoice must be sent via Peppol.",[2109,2547,2548],{},"SAP then generates the correct file and places it on an SFTP server.",[2109,2550,2551],{},"The PSB checks every 15 minutes whether an e-invoice is ready.",[2109,2553,2554],{},"As soon as a file is ready, the sending is executed.",[1520,2556,2133],{"id":2132},[1381,2558,2559],{},"The first result was reliability. Where the previous process had not produced working output after a long period, the new setup did. Conrad could not only send e-invoices, but also incorporate the process into regular operations.",[1381,2561,2562],{},"The second result was automation with control. The combination of SAP, SFTP and the PSB created a predictable rhythm. The periodic check every 15 minutes ensures continuity without manual steps per invoice.",[1381,2564,2565],{},"The third result was knowledge building. As Conrad Benelux realised the connection, the team built experience that proved directly applicable outside the Netherlands. Within the group, Sweden and Denmark were at that time facing similar challenges with a national supplier. By sharing the knowledge from the Netherlands and comparing approaches, a concrete alternative emerged.",[1520,2567,2569],{"id":2568},"quote","Quote",[2168,2571,2572],{},[1381,2573,2574],{},"\"At eConnect I just had a good feeling. They are flexible and really think along with us.\"\nKelly Soijo, Conrad",[1520,2576,2578],{"id":2577},"lessons-for-similar-organisations","Lessons for similar organisations",[2106,2580,2581,2584,2587],{},[2109,2582,2583],{},"Start small if that is faster, but from day one design a route to automation.",[2109,2585,2586],{},"Let technical teams work directly with each other — this prevents delays from intermediate layers.",[2109,2588,2589],{},"See e-invoicing as a process improvement across departments, not as a separate IT project.",[2591,2592],"hr",{},[1381,2594,2595,2596,2599],{},"Want to know how this works in your situation? ",[1587,2597,2598],{"href":767},"Schedule an introductory meeting"," and discuss how eConnect makes your e-invoicing process achievable.",{"title":535,"searchDepth":1101,"depth":1101,"links":2601},[2602,2603,2604,2605,2606,2607],{"id":2460,"depth":1101,"text":2461},{"id":2078,"depth":1101,"text":2079},{"id":2094,"depth":1101,"text":2095},{"id":2132,"depth":1101,"text":2133},{"id":2568,"depth":1101,"text":2569},{"id":2577,"depth":1101,"text":2578},"How Conrad Benelux got e-invoicing via Peppol working in SAP, with a stable foundation for roll-out to Sweden and Denmark.","/images/sfeer/sfeer-duo-samenwerking.jpg",[2611,2612,2613,2614,2615],"Conrad Benelux e-invoicing","Peppol SAP integration","customer story eConnect","e-invoicing ERP connection","Peppol automation","2026-07-06",{"layout":1982,"show_chat":56},"/en/customer-stories/conrad",{"title":2448,"description":2608},"Conrad Benelux: Peppol e-invoicing in SAP | eConnect","en/customer-stories/7.conrad",[300,1068,1086,1090],"customer-stories/conrad","gCL087GT6iP_uxJjrd7LR9jEfqUT9zlk6QRcmvc2xrY",1789719540281]