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Our ",[1479,1528,1530],{"href":1529},"/en/docs/knowledge/peppol/registration/peppol-id","Peppol ID"," is based on our KVK number (scheme 0106:NLKVK). Request the current Peppol Participant ID via ",[1479,1533,1405],{"href":1406}," or view our SMP registration through a Peppol lookup tool.",[1380,1536,1537,1538,1540],{},"No Peppol? Send a UBL 2.1 invoice or PDF attachment to ",[1479,1539,1490],{"href":1489},". For partners with their own portal we set up a direct connection, and for enterprise suppliers EDI via SFTP or AS2 is available.",[1459,1542,1544,1549],{"badge":1543,"direction":1516},"company details",[1374,1545,1546],{"v-slot:title":535},[1389,1547,1112],{"id":1548},"company-details",[1374,1550,1551,1556,1563],{"v-slot:cards":535},[1472,1552,1553],{"icon":476,"title":1113},[1380,1554,1555],{},"Pelmolenlaan 16A, 3447 GW Woerden\nKVK: 54441587",[1472,1557,1560],{"icon":1558,"title":1559},"clock","Business hours",[1380,1561,1562],{},"Business days 08:30 - 17:00 (CET). Outside business hours you can send an email or create a ticket via the support portal.",[1472,1564,1565],{"icon":1219,"title":1221},[1380,1566,1567,1568,1572],{},"Follow us for news, updates and vacancies on ",[1479,1569,1221],{"href":1220,"rel":1570},[1571],"nofollow",".",[1574,1575,1576,1582],"faq",{},[1374,1577,1578],{"v-slot:title":535},[1389,1579,1581],{"id":1580},"frequently-asked-questions","Frequently asked questions",[1374,1583,1584,1598,1610,1622,1635],{"v-slot:items":535},[1585,1586,1589,1592],"e-accordion-item",{"header":1587,"value":1588},"What are eConnect's business hours?","item-1",[1380,1590,1591],{},"The support team is available on business days from 08:30 to 17:00 (CET). Outside business hours you can send an email or create a ticket via the support portal. Clients with an SLA subscription have access to extended availability according to their service level.",[1380,1593,1594],{},[1479,1595,1597],{"href":1596},"/en/docs/knowledge/service/sla/sla-psb","View SLA options",[1585,1599,1602,1605],{"header":1600,"value":1601},"How quickly does eConnect respond to my question?","item-2",[1380,1603,1604],{},"The average response time depends on the type of question and your service level. General questions are typically answered within 1 business day. Clients with an SLA subscription receive guaranteed response times according to the SLA priority matrix, ranging from 30 minutes (P1) to 8 business hours (P4).",[1380,1606,1607],{},[1479,1608,1609],{"href":1596},"More about response times",[1585,1611,1614,1617],{"header":1612,"value":1613},"Can I also reach you by phone?","item-3",[1380,1615,1616],{},"Telephone support is available for clients with an SLA subscription. You then receive a PIN code that gives you direct access to the support line. Without an SLA you can reach us via email or the support portal.",[1380,1618,1619],{},[1479,1620,1621],{"href":760},"View contact options",[1585,1623,1626,1629],{"header":1624,"value":1625},"Where can I find technical documentation and guides?","item-4",[1380,1627,1628],{},"The full technical documentation is available at docs.econnect.eu. There you will find step-by-step guides, API documentation, integration guides and frequently asked questions per topic. The documentation is available in Dutch, English, German, French and more.",[1380,1630,1631],{},[1479,1632,1634],{"href":1633},"/en/docs/","Go to the documentation",[1585,1636,1639],{"header":1637,"value":1638},"Which invoice reference should I use?","item-5",[1380,1640,1641],{},"Your contact person at eConnect provides a reference number with each assignment; use this as the BuyerReference or OrderReference on your invoice.",{"title":535,"searchDepth":1101,"depth":1101,"links":1643},[],{"layout":1645,"keywords":1646,"seo_title":1654,"schema_type":1655,"og_image":1371,"last_updated":1656,"last_reviewed":1657,"redirect_from":1658,"nav_column":764,"show_chat":56},"default",[1647,1648,1649,1650,1651,1652,1653],"contact eConnect","e-invoicing contact","schedule a meeting","send invoice eConnect","peppol id eConnect","invoice address eConnect","supplier invoice","Contact - get in touch with eConnect","WebPage","2026-09-09","2026-05-28",[1659,1660,1661],"/en/contact","/en/about/send-invoice-to-econnect","/en/send-invoice-to-econnect",{"title":762,"description":763},"about/contact","rYYYjh1Jd1dfvjx1SleyQIDvjR6OyT2LzgmvRuGTbcA",1789719540325]